Building Better Workplace Relationships: Emotional Intelligence in the Workplace
Workshop Details
The state of workplace relationships is critical to the well being of people in the workplace and to organisational success. This success hinges on the ability of people to manage their emotions in order to avoid miscommunication, resolve conflicts, build a cohesive work environment and get things done. The workshop will benefit those who want productive and constructive work relationships and a more satisfying and rewarding work life.
Learning Outcomes
- Recognise personal feelings, reactions and emotions and how they effect work relations
- Reduce stress and frustration and build resilience
- Understand different personality and communication styles
- Integrate the link between emotional intelligence and work place performance
- Increase effectiveness through self management such as reflection and mindfulness
- Work through personal blocks in order to solve problems and conflicts
- Utilise innovative techniques to enhance workplace relations